Terms of Use

1About CaribSys and the Scope of These Terms

CaribSys provides technology consulting, infrastructure, integration, implementation, support, and related services to organizations throughout the Caribbean and other markets.

Website information is provided for general informational and business purposes. Visiting the website or submitting an enquiry does not, by itself, create a customer, consulting, support, reseller, partnership, agency, fiduciary, or employment relationship.

Products and services supplied by CaribSys are governed by the applicable agreed proposal, quotation, statement of work, service agreement, or other commercial terms. These Terms do not replace or amend those agreements. If there is a conflict concerning a particular engagement, the terms agreed for that engagement control.

2General Information and Technical Decisions

We make reasonable efforts to provide useful and accurate information. However, technology environments and business requirements differ significantly.

Website content, including architecture descriptions, recommendations, specifications, compatibility information, articles, examples, and case studies, is not a substitute for an assessment of your specific technical, operational, security, regulatory, financial, or business requirements.

Before making material infrastructure, cybersecurity, data-protection, purchasing, migration, or operational decisions, obtain advice appropriate to your environment.

Nothing in this section removes rights relating to representations or advice for which CaribSys is legally responsible.

3Product Information, Availability, and Results

Products, services, specifications, pricing, lead times, licensing, compatibility, and manufacturer policies may change. References on this website do not, by themselves, guarantee availability, suitability, delivery dates, performance, or a particular outcome.

Examples and past results illustrate particular circumstances. Outcomes depend on factors including system design, configuration, implementation, operating conditions, and third-party dependencies.

Specific commitments concerning pricing, delivery, performance, implementation, support, or project outcomes are governed by the terms applicable to the relevant engagement and by applicable law.

4Organisations, Projects, and Prior Professional Experience

This website may describe organisations, projects, technologies, or environments associated with the professional experience of members of the CaribSys team.

Experience gained before joining or establishing CaribSys may include work performed while employed by, contracted through, or otherwise associated with another organisation.

Unless expressly identified as a CaribSys engagement, a reference to that experience does not represent that CaribSys contracted for or delivered the work.

References to organisations do not, by themselves, establish that those organisations are CaribSys customers or imply endorsement, sponsorship, affiliation, partnership, or a current commercial relationship.

5Manufacturers, Partners, and Third-Party Brands

Third-party company names, product names, trademarks, service marks, and logos remain the property of their respective owners.

Mentioning a manufacturer, product, or technology does not, by itself, establish an authorised reseller relationship, partnership, certification, sponsorship, or endorsement.

Any expressly identified partner, reseller, or certification status relates to the particular relationship or qualification described. It does not imply broader authorisation or endorsement of every CaribSys service.

Third-party products may be subject to their own warranties, licences, support policies, and other conditions. These do not displace obligations that CaribSys has under an applicable agreement or law.

6Intellectual Property and Permitted Use

Unless otherwise stated, the website and its original content, including text, graphics, photographs, designs, branding, icons, video, and documentation, are owned by or licensed to CaribSys and protected by applicable intellectual property laws.

You may view the website and download or print reasonable extracts for legitimate personal or internal business informational purposes, provided you retain applicable ownership notices and do not misrepresent the source.

Except where permitted by law or an applicable licence, you may not reproduce, republish, distribute, sell, modify, systematically extract, create derivative works from, or commercially exploit substantial portions of the website without prior written permission from the relevant rights holder.

No ownership rights or licence to use CaribSys branding are transferred by accessing the website. Nothing in these Terms restricts lawful quotation, honest reviews, or other legally protected expression.

7Acceptable Use and Website Security

You must not use the website to:

• violate applicable law or another person’s rights;
• obtain or attempt unauthorised access to accounts, infrastructure, or related systems;
• introduce malicious software, harmful code, automated attacks, or disruptive traffic;
• probe, scan, or test vulnerabilities without written authorisation, except where applicable law permits otherwise;
• bypass security controls or interfere with website availability, integrity, or security;
• impersonate another person or organisation;
• submit fraudulent, threatening, unlawful, or deliberately misleading information;
• harvest personal information without lawful authority; or
• use CaribSys content or branding to falsely suggest affiliation, endorsement, or authorisation.

Automated access must not circumvent access restrictions or materially impair website operation. These restrictions do not prohibit legitimate use of assistive technologies.

CaribSys may restrict or suspend access where reasonably necessary to address misuse, protect users or systems, or comply with the law, subject to applicable legal and contractual obligations.

8Enquiries and Communications

Submitting an enquiry does not require CaribSys to accept an engagement, reserve inventory, extend credit, provide support, or enter into a transaction.

Information you submit must be accurate to the best of your knowledge, and you must have authority to provide it.

Please do not send passwords, credentials, private encryption keys, sensitive personal information, or confidential customer or operational data through general website forms. Where sensitive information is needed for an engagement, an appropriate secure channel should be agreed first.

Submitting an enquiry does not, by itself, create a confidentiality agreement. Any personal information remains subject to our Privacy Policy and applicable law.

9Careers and Employment Submissions

Recruitment information will be handled in accordance with our Privacy Policy and applicable law.

Submitting a résumé, curriculum vitae, application, or other information does not guarantee an interview, employment, engagement, or response. Applicants must provide accurate information and have authority to share any information about other people.

10Third-Party Websites and Services

This website may link to websites, platforms, or services operated by third parties. Those providers control their own content, security, availability, and privacy practices.

A link is provided for convenience and does not necessarily constitute endorsement. Review the relevant provider’s terms and privacy information before using its services.

This section does not exclude responsibilities that CaribSys retains under applicable law or a separate agreement.

11Website Availability and Changes

We aim to maintain a reliable website but do not guarantee uninterrupted or error-free access.

We may update, modify, suspend, or discontinue website features for maintenance, security, operational, or business reasons. Changes to the public website do not, by themselves, cancel or alter obligations under an existing customer agreement.

12Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis.

Subject to section 13, CaribSys disclaims warranties concerning the completeness, accuracy, availability, reliability, suitability, or continued currency of general website content, including implied warranties to the extent they may lawfully be excluded.

These exclusions do not override express commitments under a separate agreement, legally binding representations, or warranties and protections that cannot lawfully be excluded.

13Limitation of Liability and Protected Rights

To the extent permitted by applicable law, CaribSys and its directors, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or exemplary damages arising solely from access to, inability to access, or reliance on this website or its general informational content.

This includes loss of profits, revenue, business opportunities, or data where those losses constitute the categories of damages described above.

Nothing in these Terms excludes or limits liability for:

• death or personal injury resulting from negligence;
• fraud or fraudulent misrepresentation;
• gross negligence or wilful misconduct; or
• any liability, obligation, right, or remedy that cannot lawfully be excluded or limited.

Any exclusion relating to other losses caused by negligence applies only to the extent that it satisfies applicable legal requirements, including any requirement of reasonableness.

Separate commercial agreements govern liability for products and services supplied by CaribSys. These website Terms do not replace those provisions or remove mandatory consumer protections.

14Privacy

Our Privacy Policy explains how we collect, use, retain, and otherwise handle personal information through the website.

These Terms do not replace that policy or constitute consent to processing where separate consent is required.

15Accessibility

CaribSys is committed to improving the accessibility and usability of its website. Our Accessibility Statement explains our approach and how to request assistance or report an accessibility barrier.

Nothing in these Terms limits rights or remedies available under applicable accessibility or disability laws.

16Changes to These Terms

We may update these Terms to reflect changes to the website, our operations, or applicable legal requirements. The updated version will be published with its revision date.

Changes apply prospectively and do not retroactively alter completed transactions or accrued rights. We will provide additional notice and obtain acceptance where required by applicable law.

17Governing Law and Jurisdiction

These Terms are governed by the laws of Saint Lucia, except where mandatory applicable law requires otherwise.

Disputes relating specifically to these Terms or use of this website are subject to the jurisdiction of the courts of Saint Lucia. This provision does not remove any mandatory right to bring proceedings in another competent court or use an available statutory complaint process.

18Severability and Waiver

If a provision is found unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law and any order of the relevant court or tribunal.

A delay or failure to enforce a provision does not, by itself, waive the right to enforce it later.

19Contact

Questions concerning these Terms may be directed to:

CaribSys Ltd.Castries, Saint Lucialegal@caribsys.io